Privacy Policy

Effective Date: 03-27-2021

This privacy notice discloses the privacy practices for the Permanent Forum of Binational Waters (PFBW). This privacy notice applies solely to information collected by this website, except where stated otherwise.  

Information Collection, Use and Sharing 
The PFBW is the sole owner of the information collected on this site. We only have access to/collect information that you voluntarily give us via filling out a form or other direct contact from you. We will not sell or rent this information to anyone for any purpose.

We will use the information you submitted through the registration process and it will be displayed on our website for the purpose to develop a network of water specialists in the border region.We will not use your information for other purposes but those stated under the objectives of the PFBW. 

Unless you request otherwise, we may contact you via email to inform you about specials, new products, updates, services, newsletter, website events, or changes to this privacy policy.

Your Access and Control Over Information 
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address provided on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g, billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.

 Notification of Changes

Whenever material changes are made to the privacy notice we will notify you via email.

For California Users (California Online Privacy Protection Act (CalOPPA),

As required by the state of California, websites are required to notify users when being tracked. We do not provide this service.

In order to use the PFBW website/platform, a user must first complete the registration form. During registration the user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest.

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Some of our business partners may use cookies on our site (e.g., advertisers). However, we have no access to or control over these cookies.

We use an outside credit/debit card processing company to bill users for products and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests 

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.


Refund Policy

We do not issue any type of refunds.


Return Policy

We do not accept  any type of returns.


Shipping Policy

We will use third party services for shipping physical products. From the moment a product is purchased, the third party will handle the fulfillment of the order and the shipping associated with it. Therein, physical products will fall subject to the shipping policy of the third party.

Due to the nature of physical products, no shipping is required.